How The Lifetime Warranty Works At 11 : ACE

Because True Quality Deserves No Limitations.

Lifetime warranty isn’t a feature - it’s the baseline. Every piece is covered automatically, unconditionally, & for life.

That means if anything ever happens to your piece, whether it fades, warps, discolors, or arrives damaged, it will be replaced entirely free of charge. Without an expiration date. From the moment the decor leaves the studio, it’s fully protected.

It’s not just about confidence, it’s about responsibility. If something is made with gallery-standard materials - acid-free paper, pigment-based inks, UV-stable finish - then it should stand up to time. & if it doesn’t, it should be made right. That’s the thinking behind the guarantee. Simple as that.

Each piece is made using materials that meet the highest criteria for longevity. The paper won’t yellow, the colors won’t shift, the surface won’t degrade. Framing options are handled the same way - with shatterproof acrylic, precision sealing, & no shortcuts in finishing. The process is thorough so the result can be trusted.

Still, even with best-in-class production, things happen. A small mark during transit. A shift in tone years down the line. That’s exactly why the warranty exists - to remove doubt from the equation. If the quality doesn’t hold up, for any reason related to craftsmanship or materials, it’s covered. & a replacement is sent - at no cost.

The process is straightforward. Just reach out. Whether the issue happens the week it arrives or ten years later, there’s no timeline to “qualify” for protection. The piece is protected. Period.

This isn’t just policy - it’s part of the standard. Just like the materials, the framing, the packaging. This is one more way to make sure that each piece is built, delivered, & backed with intent.

In short: every piece is made to last. & it’s guaranteed to.

Forever.