Shipping Policy
Last updated: 16 February 2024
Delivery Overview
All orders include free, tracked & fully insured 5-day global delivery, shipped from Los Angeles.
Order Processing
Please allow up to 24 hours for order processing as each piece is individually inspected prior to dispatch. You will receive a confirmation once your order has been shipped.
Delivery, Tracking & Timing
Once dispatched, you will receive real-time tracking via email (or SMS, if selected). A signature may be required upon delivery for insured shipments.
Refunds, Returns & Exchanges
For full details, please refer to our Return & Refund Policy.
Contact
For all delivery-related inquiries: Info@11-ace.com
